Shipping and Delivery Policy

Medimac Pharmaceuticals is committed to ensuring timely and safe delivery of its products to customers, distributors, and business partners. This Shipping and Delivery Policy outlines how orders are processed, shipped, and delivered.

All orders are processed after confirmation and subject to product availability and regulatory compliance. Once an order is confirmed, it is dispatched within the estimated processing time communicated at the time of order confirmation. Processing times may vary depending on product type, order quantity, and destination.

We use reliable and reputable logistics and courier partners to ensure safe handling and delivery of pharmaceutical products. Delivery timelines may vary based on the shipping location, courier service, weather conditions, or unforeseen circumstances beyond our control.

Shipping charges, if applicable, will be communicated in advance during order confirmation. Any additional charges such as taxes, duties, or levies imposed by local authorities shall be borne by the customer or partner, unless otherwise agreed in writing.

Medimac Pharmaceuticals ensures appropriate packaging in accordance with product storage and safety requirements to maintain product quality during transit. Customers are advised to inspect shipments upon delivery and report any visible damage, shortage, or discrepancy within the stipulated time mentioned in the invoice or delivery note.

Delivery delays caused due to incorrect address details, unavailability of the recipient, or force majeure events shall not be the responsibility of Medimac Pharmaceuticals. In such cases, re-shipping costs, if applicable, may be charged to the customer.

For pharma franchise partners, institutional buyers, or bulk orders, delivery schedules and terms may be governed by mutually agreed contractual arrangements.

If you have any questions regarding shipping, delivery timelines, or order status, you may contact Medimac Pharmaceuticals using the contact details provided on our website.